Very professional staff. Very competent and to the point when it comes to how you need to continue care once you get home.
Plains 24/7 Emergency Veterinary Care
Have a Pet Emergency? Call (570) 208-8844
We offer 24/7 emergency services for cats and dogs in the Northeast Pennsylvania area.
If your pet is displaying symptoms or behaviors that you are concerned about, or has been in an accident, come to our facility right away. Call us ahead if you can. Our compassionate team at Northeast Veterinary Referral Hospital is here for your pet 365 days a year, 24/7.
What To Do In A Pet Emergency
Knowing what to expect at our emergency veterinary hospital will help to make the process easier for both you and your pet.
STEP 1
Call Ahead If You Can
In an emergency, we know you may not be able to contact us in advance, but if you can it’s always best. If we know a bit about the emergency your pet is experiencing we can prepare for your arrival.
STEP 2
Get To Our Emergency Veterinary Hospital Right Away
You will be shown to an exam room and asked to complete our New Patient Form. A veterinary technician will triage your animal, then an emergency vet will complete a full examination of your pet.
STEP 3
Determine Treatment
Once assessed, our compassionate and highly trained emergency vets will recommend appropriate treatment options for your pet so that our team can begin to help your animal feel better.
Animal Emergency FAQs
- What is considered a veterinary emergency?
The following situations are considered emergencies, and require immediate care. If your pet has had an accident or is experiencing any of these symptoms bring them to our Plains office straight away.
- Severe bleeding or bleeding that doesn't stop
- Obvious signs of pain or extreme anxiety
- Choking, difficulty breathing or continuous coughing/gagging
- Seizures and/or staggering
- Bleeding from nose, mouth, rectum, or blood in urine
- Inability to urinate or pass feces, or pain associated with urinating or passing feces
- Injuries to the eye(s)
- You know or suspect your pet has ingested something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, etc.)
- Fractured bones, severe lameness or inability to move leg(s)
- Heat stress or heatstroke
- Severe vomiting or diarrhea; more than two episodes in 24-hours
- Refusal to drink for 24 hours or more
- Unconsciousness
- What emergency services do you offer?
At Northeast Veterinary Referral Hospital we offer state-of-the-art emergency care for your four-legged family members and are equipped to provide hospitalization, specialized diagnostics, and complete surgical services.
- Do I need to call ahead?
It always is best to call us ahead if you can, but we understand that in emergency situations that's not always possible.
If the situation does not allow time for you to call, please do not hesitate to bring your pet to our clinic for immediate attention.
- When is your emergency clinic open?
Our Plains emergency clinic is open 24/7, 365 days a year.
- How long will we have to wait to see the vet?
A veterinary emergency hospital is just like a human emergency department—it can be unpredictable and you may have to wait.
We cannot predict what cases we will see and when they will arrive, but we will prioritize cases by their medical needs.
We provide a comfortable area for waiting and we will do our best to keep you updated about wait times and the status of your pet.
- How long will you keep my pet in the hospital?
Every animal emergency is different and the length of your pet's stay at our hospital will depend on each specific case. Your veterinarian can give you a better idea of how long your pet will require treatment once your pet has been assessed and diagnosed.
- Can I visit my pet while they are in the hospital?
Yes, we understand that it is a worrying time when your pet is in the hospital. Many of our patients benefit from being visited by their families, so we generally encourage this. We just ask that you call us before you intend to visit to ensure that our staff can coordinate your visit.
- Will I be provided with status updates of my pet's condition?
Yes, we know that having your pet in the hospital is stressful for you and your family. Your veterinarian will call you with updates on your pet’s condition at varying times depending on progress and treatment.
- Will you keep in touch with our primary care veterinarian?
Yes, we keep your primary care veterinarian updated with your pet’s medical history and files to ensure seamless, integrated care.
